The Economic and Social Research Council, as part of UK Research and Innovation, are funding an innovative research project lead by the University of Westminster, with Sheffield University and Acas.
Skilled Managers is a high quality, research-based, online training intervention, which we can offer free to selected organisations, as part of an investigation into the impact of managerial conflict competence on employee engagement and productivity.
Skilled Managers is designed to work around your managers' daily schedules. With just 2-3 hours course time supplemented by a unique follow-up interactive toolkit, it provides a flexible and accessible approach to building skills and confidence.
Conflict in the workplace
UK workers spend almost 2 hours a week dealing with conflict
370 million days are lost to workers dealing with conflict
More than 1 million UK workers take time off every year due to being involved in conflict
58% of people who experience conflict suffer from stress, anxiety or depression
More than 4/10 people who experience conflict are less motivated or committed in work