Help your managers to prevent, contain, and resolve conflict with our research tested, high impact training course
“I have been a manager for 20 years […] I was able to come away from this training with some fresh ideas to help me be more efficient in my role as a Manager.”
“I have to say the knowledge content and presentation of training is excellent […] I think it is exactly what we needed for our inexperienced Managers here.”
Our Research Projects
The Skilled Managers research team are aiming to improve the skills, experiences and every day working lives of managers across the UK. Led by the University of Westminster, alongside Sheffield University and Acas, our research projects seek to answer critical questions surrounding conflict resolution, managerial confidence and team productivity. At the core of each project is a high quality, research-based, online training intervention.
Skilled Managers – Formal Procedures
This project, funded by Acas, explores the key challenges that managers face when handling discipline and grievance issues.
Skilled Managers – Productive Workplaces
An ESRC funded project investigating the relationship between management practices, employee engagement and organisational performance.
Skilled Managers – Small Businesses
An Acas funded project aiming to determine whether a specially designed online management training intervention can have a positive impact on staff engagement within micro and small organisations.
Conflict in the workplace
Recent research shows that conflict can have devastating impacts on workplace well being and productivity. Just take a look at some of the statistics below, or if you would like to read the full report go to: https://www.acas.org.uk/estimating-the-costs-of-workplace-conflict-report
UK workers spend almost 2 hours a week dealing with conflic
370 million days are lost to workers dealing with conflict
More than 1 million UK workers take time off every year due to being involved in conflict
58% of people who experience conflict suffer from stress, anxiety or depression
4/10 people who experience conflict are less motivated or committed in work
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